Service Alerts

Connemara cancellation Tuesday 31 March

Updated: 1:33pm Tuesday 31 March

A technical fault has been identified onboard the Connemara. Safety is our highest priority. As a result, unfortunately the following sailing is cancelled while the ship awaits to resume sailing.

Tuesday 31 March

Picton-Wellington
- 2:00pm

Wellington-Picton
- 8:30pm

All customers affected by this cancellation will be notified by email and text. Due to limited re-booking options, standby lists across subsequent sailings will be operating from each port, for affected customers to be added to. 

You can change your booking online or contact our Customer Service team on 0800 844 844 (8:30am-8:00pm). Please note that our call centre is experiencing very high call volumes and we thank you for your patience and understanding.

If you booked through a third-party travel agent, please contact them directly to reschedule your travel.

To find out if you're eligible for a refund or compensation and how to submit a claim, please visit the Refunds and Compensations page. 

We apologise for the disruptions this has caused to our customers' travel plans and appreciate your understanding as we work to resolve the issue as quickly as possible.

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March availability

Availability throughout our peak summer months and continuing throughout March 2026 is currently extremely limited. Our website displays live availability across all sailings. Those showing as "not available" are sold out. Foot passenger space is still available across many sailings. Any additional vehicle space becoming available due to changes and cancellations will be released on our website for booking.

The best way to secure space is via our website bluebridge.co.nz.

Our contact centre can be reached on 0800 844 844 or +64 4 471 6188. Opening hours are 8:30am - 8:00pm NZST daily.

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Plan your trip - check for roadworks

Please plan ahead and allow plenty of time to get to your Bluebridge ferry before your final check-in time. Keep in mind that roadworks are happening across the country which may add time to your journey. For the most up-to-date information on road conditions and travel time, please visit www.journeys.nzta.govt.nz.

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